Just the WORST Absolutely awful experience with We Got Soccer. Shipping is months (!!) behind schedule. I get a different answer from every customer service rep I speak to. After a total runaround on a soccer kit that was ordered in early July (still waiting in late Sept when the rest of the team has received their). They won't even ship the items free when they are ready. I have never experienced something like this - and am not willing to blame covid-related delays. Stay away!!

We Got (NO) Soccer Uniforms You may have soccer, but you definitely don’t have soccer uniforms. Promise was 3-5 weeks for a uniform kit, been over 7 weeks and still hasn’t even shipped. Asked to cancel and be refunded the $100 and was told sorry not possible. Definitely need to address that policy. Whether it’s custom order or not, I’m not paying for a uniform that my kid will wear for 1-2 games! Unacceptable

Poor return policy They don't have a customer-friendly return policy on cleats. WeGotSoccer only allows returns of brand new cleats. There is no way for a player to experience the true fit and performance of the cleats, besides just trying them in the store. My daughter wore her Nike AG Elite cleats for 1 training session and they gave her severe blisters (unlike any other pair). But because she wore them for 90 minutes, they will not take them back. I wasn't looking for a refund. I wanted an exchange. Extremely poor return policy compared to its peers. For those looking for better return policies: Soccer.com has a 30 day, no questions asked, train and play in the cleats and return them for any reason. I've also returned cleats to Dick's because they were not comfortable after playing in them.

Slow shipping, inadequate/canned customer response. Slow prep, shipping and same old story from customer rep. Ordered 1 month and 10 days ago, estimated 3-5 weeks shipment. 8 days ago I requested updated ETA and was told 5-10 business days. I called again today and got the same "canned response" of 1-2 weeks. Seems like that's their typical response. Games start this weekend and we have nothing! I wish we had another option to get uniforms.

ONLY IF YOU HAVE TIME BUY ONLY IF YOU HAVE TIME, OR PAY EXTRA FOR YOUR PACKAGE TO DELIVER FATSER. I got my package delivered in perfect condition and everything. However with very very few protection. Also I had sent them an email asking to pause my delivery or give me the possibility to change the delivery location because the processing was taking very long (it took around a week or more) and I didn’t know if the package would come in time (I had to leave but didn’t know when, so didn’t want to take any risk). Took them 3 days to reply, and it was after they gave the package to UPS, so no change was possible. Only thing left to do was hope it would arrive in time. Luckily it did, 1 hour before I left my house.