Unprofessional and unorganized Part I bought said it was in my location but it was in another state so had to cancel order and get refund took a while to get help from staff and one was cussing in a office next to the front door

Very fast turn-a-around Very fast turn-a-around. Ordered a tail light on Sunday, it shipped on Monday and was received on Tuesday. Was in great shape. Their grade was the part was spot on, an A.

The staff at Bessler's Simply the best Used auto parts in the tri state. Just purchased a used transmission on line and the experience was perfect! The staff and salesman made this an easy process, Thanks Billy Kopp...

Great customer service. 2005 extra cab rear doors. I ordered a truck door for pick-up in Massilon from the website with help from a Bessler employee using the wesite txt app. Bessler sent me a txt when the door arrived. When I went to pick up the door I found I had ordered the wrong side. The Bessler counter person said no problem we can refund the payment and order the correct door. After looking at the great condition of the first door I decided to keep it and thankfully the door side I originally wanted to purchase was on the property. Even though it was close to closing time they pulled the door from the warehouse. I left Bessler with 2 rear doors for a 2005 GMC 2500 extra-cab for a great price. I was very happy with the attitude and assistance of the parts counter and shipping dock personnel. I drove 2 hours to pick up the doors and would make the trip again to pick-up parts.

Transmission issue Buy at your own RISK! I purchased a Korean built C/V trans. for a 2016 Nissan Rogue. I provided him the vin for the vehicle. Seller substituted a Japan built trans. for my Korean built vehicle. I informed seller of mix up before install, but Corey assured me that the trans. was interchangeable. So we installed the trans and programmed the car but it would not move. Per Nissan dealer, they informed me the transmissions are NOT interchangeable. I installed a rebuilt Nissan trans. works great. Yes they issued refund for trans. but I am out $2000 for labor and programming for there substitution of first transmission. Not impressed!!!