Everyone I dealt with from the ordering… Everyone I dealt with from the ordering to the pick up process was GREAT! their energies were unmatched and they made the process so smooth

Rear axle assembly Ordering process was super simple. However notification of order readiness is lacking. Had to follow up several times on day of promise date and leave without knowing if part had arrived at pick up location. Took 45 minutes for part to be retrieved a loaded. Got home to realize what was supposed to be a complete rear axle assembly was missing the parking brake shoes and hardware on one side. Axle also looked completely different than original however it was compatible.

I was overcharged in shipping …. I was overcharged in shipping ….. A Bessler staff member called me and explained I was overcharged and they would reimburse me …… in my opinion this is over and beyond taking care of their customers….. Thank you !! Will definitely use them in the future!!

Very fast turn-a-around Very fast turn-a-around. Ordered a tail light on Sunday, it shipped on Monday and was received on Tuesday. Was in great shape. Their grade was the part was spot on, an A.

Excellent service Excellent service. I needed a 4.2 liter motor for my 2006 ford truck. Ordered it on their web site on a Sunday night, received a call from them the following day - that motor was not available (web site in process of being revised and updated). They helped me find another motor, and followed up with calls as to when ready, and then to verify I had received what I ordered. While I hope I never need their service again, you can be sure if I do I will shop at Besslers first.