Ram 1500 Front Fender I was able to get the front fender I needed shipped to Besslers Massillon location for local pickup. The fender was as advertised. I'm happy with the whole experience.

Great customer service. 2005 extra cab rear doors. I ordered a truck door for pick-up in Massilon from the website with help from a Bessler employee using the wesite txt app. Bessler sent me a txt when the door arrived. When I went to pick up the door I found I had ordered the wrong side. The Bessler counter person said no problem we can refund the payment and order the correct door. After looking at the great condition of the first door I decided to keep it and thankfully the door side I originally wanted to purchase was on the property. Even though it was close to closing time they pulled the door from the warehouse. I left Bessler with 2 rear doors for a 2005 GMC 2500 extra-cab for a great price. I was very happy with the attitude and assistance of the parts counter and shipping dock personnel. I drove 2 hours to pick up the doors and would make the trip again to pick-up parts.

Unprofessional and unorganized Part I bought said it was in my location but it was in another state so had to cancel order and get refund took a while to get help from staff and one was cussing in a office next to the front door

Excellent service Excellent service. I needed a 4.2 liter motor for my 2006 ford truck. Ordered it on their web site on a Sunday night, received a call from them the following day - that motor was not available (web site in process of being revised and updated). They helped me find another motor, and followed up with calls as to when ready, and then to verify I had received what I ordered. While I hope I never need their service again, you can be sure if I do I will shop at Besslers first.

The staff at Bessler's Simply the best Used auto parts in the tri state. Just purchased a used transmission on line and the experience was perfect! The staff and salesman made this an easy process, Thanks Billy Kopp...