Best Customer Service I ordered earrings for a special occasion, and mistakenly ordered gold instead of silver. I didn't realize the error until I received the shipping notification. I contacted O & P to see how I should handle it. I decided to just order the silver ones and return the gold ones when they arrive rather than wait to do an exchange because of the time. The silver ones arrived a day or two after the gold ones, and I feel like they must have expedited the order because they knew I needed them by a certain date. I was pleased by the customer service, and even more pleased by how well the silver earrings matched the dress for my special occasion.

Unfortunately my first order was stolen… Unfortunately my first order was stolen from my mailbox. I was very disappointed. However when I reached out to customer support, they were kind enough to issue another shipment for me. I finally received my order, the pieces are beautiful. Can't wait to show them off at the wedding next weekend. Thank you Olive & Piper!

I had a problem with my earrings and… I had a problem with my earrings and reached out to customer service. I got a response from them the next business day and they expedited me a new pair. Got it within a week. Extremely impressed with how much they care about their customers satisfaction. The earrings are the first pair that hasn’t hurt my ears. High quality surgical steel great for allergies. Thank you Olive & Piper!

Pretty but doesn't last This company is amazing, I received all of my jewelry, but one pair had a missing gem! The customer service was so quick, they replied and sent out a new pair on the same day. The jewelry looks absolutely incredible, and online pictures don’t do it justice. It is intricate and perfect for everyday wear. Also, it's classy enough for my wedding day for the other pairs. I highly recommend Olive & Piper. Support your Canadian shops :) I feel like I should edit my 5-star review. I purchased a lot of jewelry from this company. It's really cute, but I only wore each piece a couple of times. Stones fall out, post easily broken, and tarnish quickly. Unfortunately, it's a bit pricey for costume jewlery. Maybe invest in real gold jewlery if you would like pieces that last longer.

Outstanding Company I received my first order from Olive and Piper yesterday. The pieces are beautiful and of excellent quality. The on-line ordering was simple and straightforward. My order arrived within a week. The communication from the company was timely and personal.