Great products and Great Customer Service I purchased the Solgaard large check-in closet and the carry-on backpack closet for an extended 3-week trip I had to Scotland. These bags held everything I needed with space left over. The bags held up amazingly well on the international flight. Not a scuff, scratch, or dent. While on the trip the closet from my large bag ripped so I was unable to hang it. I contacted Solgaard as soon as I returned and their customer service was so easy to navigate and helpful. Crisvin was thorough and helpful during our conversation. These bags are worth and their customer service is just the cherry on top!

Solgaard customer service is amazing! Solgaard customer service is absolutely amazing. I just got the check-in closet original and my shelve organizer straps started to rip while in South Africa. I emailed a picture of the straps and Lyza was amazing. She gave me two options to have it repaired and cover the costs or have it replaced. I opted for the replacement and got my confirmation that it was placed same day. This is what customer service should be for all companies.

Excelllent concept. Great support. I really like the design concept and have put it to the test in four different pieces including three suitcases and a backpack. I have had a couple straps break on the closets but Solgaard support was accessible and responsive. They made it right.

Cannot speak highly of Solgaard… Cannot speak highly of Solgaard customer service (rep: Nate) enough! I love their products but their customer service is what I talk about even more. I had an issue with one of my suitcases and Nate expedited the delivery of a replacement before the (fast-approaching) date of my next trip. He was incredibly responsive, thoughtful, and generous. I am so grateful for the assistance and feel more deeply committed to this company than ever. Thank you Solgaard and Nate!

We ordered 2 of these suitcases for a 3… We ordered 2 of these suitcases for a 3 week European trip and after they arrived we realized they were not for us. We could not successfully put everything, including 2 pair of shoes in there with the closet piece. We loved the no zip part of the luggage but decided to return them. We worked with Nate, he was extremely helpful and responsive. He organized the returns and emailed labels to send them back. The company has excellent customer service!!