Scammers Scam ordered 1 dress. Paid 2x. Went back and fourth to get details of dress Aug 22 ordered refused refund Aug 25th. I have emails to validate the everything. Reported to PayPal better business BUREAU and my bank to receive monies. Also found dress at another site 1/2 their price.

Dress was beautiful and exactly as… Dress was beautiful and exactly as described. Shipping was fast. Unfortunately the dress was too big but returning it was super easy and stress free. We requested a credit rather than refund because we plan to buy our next dress here as well.

I purchased a dress from the Prom Dress… I purchased a dress from the Prom Dress Shop & from another online dress shop (without properly reading their return policy). The dress from the prom dress shop was too large, but I was completely bummed that I could not complete my transaction with them & instead had to use the other dress shop (with TERRIBLE policies & customer service). I only do not have a dress from this shop because I ordered from another one that does not take returns like The Prom Dress shop does. I received excellent help and guidance from this shop. If I ever need a dress again, I am coming here first.

Selection is amazing and… Selection is amazing and return/exchange policy takes away the stress of the "All sales final" policy offered at most boutiques. My daughters dress arrived promptly and it is beautiful.

I was a little terrified to order my… I was a little terrified to order my prom dress offline. I didn’t think that it was going to look the same nor did I think it was going to fit correctly. When the dress came in all the things I was worried about turned out to not be a problem . The dress I ordered fit wonderfully . Their customer service representatives were very friendly and polite .