Valued Customer
GBThe security guy who behaves like a… The security guy who behaves like a police office at the Foley, AL store does not allow a small service dog riding in a stroller in the store, where as all other Shoe Stations do. However, they leave the isles packed with shoes and ladders, which will cause a customer to trip and fall. Therefore, I no longer shop in the Foley store.
Mark
GBSo I am visiting fairhope and someone… So I am visiting fairhope and someone recommended Shoe Station. I called customer service to find if the store is open and was told it’s curbside service only and it will be fully open tomorrow. (My son has cancer and I can’t be fully engaged with people to avoid germs) I asked if it will have curbside tomorrow and the lady said call the store. Since I was talking to Customer Service, I asked her if she would call them and find out. She promptly hung up on me. Not shopping there at all.
Kirstie
GBGreat range, price, delivery and payment options! Clear website and super fast delivery- came a day earlier than expected for which I’m grateful. Also grateful to be able to pay in interest-free instalments via Klarna. Happy customer!
Valued Customer
GBMobile AL store We stopped in the Mobile, AL store on our way to FL. Employees were arguing at the counter who was going to take a break first and left us standing there waiting to return some shoes. Just needed a bigger size and asked where the shoes were located in their store and all they did was point towards the back of the store. After walking towards the back and looking for what seemed like forever we finally found someone else to ask who was helpful. We won't go back to that store.
Phyllis Bullock
GBNeed more customer service employees Need more customer service employees. I did not have anyone to help me locate things that I needed. I had to ask for help to reach shoes from the top shelf after waiting several minutes. I then had to look for help myself for other helpers to bring a step ladder to help.