Rena, Valued Customer
GBGreat job! All of the nice people work at the Eastern Shore Centre (Malbis, Alabama) making shopping there a pleasure. Shoe Station carries all of the great brands, but I do wish you had more Under Armor ladies’ athletic shoes in stock.
Valued Customer
GBOn three visits this past week for… On three visits this past week for shoes for wife and grandkids I was very impressed by the staff in answering questions plus I asked one of the young men were I could find a particular New Balance shoe he new what I was looking for and took me to it. Thanks from an OLDSHOEDOG .
Valued Customer
GBPriscilla and the Regional manager… Priscilla and the Regional manager refused to exchange my wife's shoes even though the in seams were cutting in on her foot. Priscilla refused to even talk with on the phone. Worse retail service ever! Will be passing one Star on Google and contacting BBB. Word of mouth is the best advertisement... BEWARE!
Frustrated Customer
GBThe worst system for ordering online and knowing when package will arrive The shoes are not the problem. The system is a big problem! When placing an order, what I have added to the cart will disappear either right before check out or during check out. I have placed an order unintentionally twice because all of the info just disappeared and I had no way of knowing whether or not the order went through because I did not receive a confirmation. Ended up with the same order twice. The other issue is that once I do receive confirmation and it tells me I will get a shipping email, I never get another email. Just the confirmation email and that is it. I never know when the order ships or when it will arrive. Very frustrating!! Not to mention the multitude of boxes arriving over multiple days for one order.
Susan
GBExtremely good service Our experience at the Shoe Station in Montgomery at Eastchase was very positive. We were greeted as soon as we walked in by the cashier, which was nice. My husband was looking for Sketcher slip on shoes, so I stopped a sweet young employee who I believe was named Shaterica. She helped us and was so nice. Very pleasant experience. This is why we shop this store. Thank you for the good service.