So I am visiting fairhope and someone… So I am visiting fairhope and someone recommended Shoe Station. I called customer service to find if the store is open and was told it’s curbside service only and it will be fully open tomorrow. (My son has cancer and I can’t be fully engaged with people to avoid germs) I asked if it will have curbside tomorrow and the lady said call the store. Since I was talking to Customer Service, I asked her if she would call them and find out. She promptly hung up on me. Not shopping there at all.

Kevin rocks! I recently ordered a total of 6 pairs of shoes from Shoe Station. I was missing an order so I called the store in Columbus, GA which was on all three packages I had received. The manager on duty was named Kevin. He was kin, patient and genuinely concerned about the shipment I was missing. He said he would call back and let me know what he could find out since I had ordered online. To my excitement, he called me back by the end of business. Yes, he found the package and gave me the date it would arrive. More importantly, he honored his word. He has not only earned my continued business but my referrals to all friends and family.

I will never order from Shoe Station… I will never order from Shoe Station again. I received a very nice pair of boots that were exactly what I was looking for but they were too big. First of all, archaically, you have to call in to start a return and get a label sent to you. I never received the email even after verifying email address with them and checking spam. The next day I had to call in again to report that and still no label. The service representatives are kind but like robots. They directed me to the site to place a return and I reiterated to them that it directs the customer to call in!!! I will never purchase another pair of shoes from here again because of the difficulty to return. I gave them another email address and still doesn't work. PLEASE update your system for your poor representatives working with the customers.

The security guy who behaves like a… The security guy who behaves like a police office at the Foley, AL store does not allow a small service dog riding in a stroller in the store, where as all other Shoe Stations do. However, they leave the isles packed with shoes and ladders, which will cause a customer to trip and fall. Therefore, I no longer shop in the Foley store.

For my birthday last month I got a pair… For my birthday last month I got a pair of shoes off the sale rack 65$ Vionic Malibu original price 130$ I feel like an idiot thought it was a good deal just purchased the exact shoe from Vionic 46$ seriously people shop prices befor you buy