Lisa
GBPlease open a store in Emerald City Please open a store in the Melbourne/Palm Bay FL area. I was fortunate to find your Gulf Shores, AL store and bought several good deals there. You may want to check a new mixed use area being built called Emerald City(down the yellow brick road-haha). Its near Micco Rd and will be similar to the existing Viera, FL The Avenues.
Nicki
GBI'm always nervous ordering from a site… I'm always nervous ordering from a site that I've never purchased from before but the positive reviews on trustpilot made me feel at ease. Not only did they have hard to find shoes in stock, but I received them in less than a week. I'm very impressed. I will be returning to this site in the future =)
Valued Customer
GBYour staff is unfriendly and lazy Your staff is unfriendly and lazy. I asked for help finding ugg boots and was pointed in the direction and told over there. I asked about a shoe size and the staff looked at me like I had a third eye and said “I don’t know” and went back what she was doing. I overheard staff complaining about wearing free product they were being given to wear in their hair to promote sales.
Mya Beaulieu
GBI will never order from Shoe Station… I will never order from Shoe Station again. I received a very nice pair of boots that were exactly what I was looking for but they were too big. First of all, archaically, you have to call in to start a return and get a label sent to you. I never received the email even after verifying email address with them and checking spam. The next day I had to call in again to report that and still no label. The service representatives are kind but like robots. They directed me to the site to place a return and I reiterated to them that it directs the customer to call in!!! I will never purchase another pair of shoes from here again because of the difficulty to return. I gave them another email address and still doesn't work. PLEASE update your system for your poor representatives working with the customers.
Mark
GBSo I am visiting fairhope and someone… So I am visiting fairhope and someone recommended Shoe Station. I called customer service to find if the store is open and was told it’s curbside service only and it will be fully open tomorrow. (My son has cancer and I can’t be fully engaged with people to avoid germs) I asked if it will have curbside tomorrow and the lady said call the store. Since I was talking to Customer Service, I asked her if she would call them and find out. She promptly hung up on me. Not shopping there at all.