I recently received my new backpack and… I recently received my new backpack and I am thoroughly impressed. The backpack looks fantastic and matches exactly with the manufacturer’s description. The quality is evident in every stitch and it meets all my expectations. The service provided by the company was incredible. The shipping was really fast, which was a pleasant surprise. But what stood out the most was the post-sale support. They were attentive, helpful, and ensured that I had a great experience. I highly recommend this backpack to anyone in need of a reliable and stylish option, and I commend the company for their excellent service. Looking forward to more purchases in the future!

Horrible quality product on the Errant… Horrible quality product on the Errant backpack. The nylon waterproof coating starts cracking and peeling and within 4 years of very light use, it’s virtually unusable. Customer service is nonchalant about this and really can’t be bothered

I ordered an arclite sling bag and… I ordered an arclite sling bag and accessories during black Friday. Didn't expect to arrive within two weeks to Thailand. The sling bag has became my daily bag pack replacing my errant bag. The aluminum close hook got scratch since my very first week of using. Better scratch resistance next model would be great. I found it quite annoying without a cup holder. I sorted of have a work around by using a cup with small handle to hook it with the close hook but it's not that convenient to unpack. So far great quality bag. Will always be a big fan .

Simply amazing Simply amazing. Both the quality of the product, and the customer service. I bought a couple of Boundary items that were supposed to go together. Note: bought them from a retailer, not directly from Boundary. Attaching one to the other didn't quite seem to work well. I took pictures and sent them to Boundary customer service via their website. Got a quick reply from Kailey, who said that one of the items is from a newer line, and the other is from the older. Boundary offered to replace one item directly to make them match. Absolutely free of charge. Two months after my purchase. Love the quality. And I didn't think such customer service existed anymore!!

Liked but then.... Very comfortable pants with excellent wearability range. I've used them rigorously since receiving them from skiing to walking the dog and working to lounge wear. Would not recommend for temperatures above 50f even with the vents open. I love them however the zipper failed on one pocket, 4 months in. We'll see how the warranty department handles the repair.