Shipping delay issues Shipping delay issues. I have two running orders right now. One ordered on August 22nd and the second one on August 24th for separate items. I have contacted info email and received no communication back. I followed up with another email and again nothing back. Been 2 weeks approaching a third week with no communication. They were a good company last year and fulfillment was top notch during a pandemic but this year is not it.

I recently received my new backpack and… I recently received my new backpack and I am thoroughly impressed. The backpack looks fantastic and matches exactly with the manufacturer’s description. The quality is evident in every stitch and it meets all my expectations. The service provided by the company was incredible. The shipping was really fast, which was a pleasant surprise. But what stood out the most was the post-sale support. They were attentive, helpful, and ensured that I had a great experience. I highly recommend this backpack to anyone in need of a reliable and stylish option, and I commend the company for their excellent service. Looking forward to more purchases in the future!

Same experience as other people Same experience as other people. I put an order in. Auto confirmation came back. They charged my credit card. No shipping confirmation. No product received. No response from service after three attempts. No other contact information. It would appear they are out of business or just really bad at business. Avoid.

Like many others have experienced Like many others have experienced, Boundary Supply appears to operate in bad faith. Ordered an "In Stock, Ready to Ship" bag as well as several accessories on November 20th. Two weeks after the order, I sent an email having not received shipping information. I was told they were delayed and would ship in 48 hours. 2 week later, I follow up and no news at all.I never get shipping track number. Also they say some item was not available but is already available on web site. The order has never be sent and no solution founded. Christmas gift is dead. Boundary Supply clearly has terrible customer service, logistics, and support.

Liked but then.... Very comfortable pants with excellent wearability range. I've used them rigorously since receiving them from skiing to walking the dog and working to lounge wear. Would not recommend for temperatures above 50f even with the vents open. I love them however the zipper failed on one pocket, 4 months in. We'll see how the warranty department handles the repair.