First time ordering at shopbop First time ordering at shopbop. Account got locked for absolutely no reason like a lot of people reviewing in here. My card got charged and it’s been two weeks with no refund for Order Number: 126120364. Reached out and was told to wait 5 business days when it’s been over 5 business days. I just want the item or refund. It’s not that hard. Do not recommend ever ordering from shopbop. Their service is disgusting

SCAM? SCAM? I ordered a $500 product on Shopbop and immediately my account got locked. No customer service via email, nobody's picking up the phone. Have I been scammed $500? I want my money back or my account unlocked.

Bad feeling - resolved It's my first time with shopbop. I ordered a pair of pants almost one week ago. The parcel was sent with UPS. Since yesterday while tracking my package it says: "Delay: Emergency Situation or Severe Weather, Istanbul, Turkey" . This seems very strange to me and my feeling is I won't get my package... Also, I have tried 100 times to unsubscribe from their mails, it does not work and I keep receiving them. Bad feeling overall.... A few days later, after having sent this review, my package arrived. So no bad feeling in retrospect... They also stopped the mails finally...

My order for 3 items still haven’t been… My order for 3 items still haven’t been refunded after shopbop manager telling me tll 5th business day which sin11/16 I filed FTC complaint and also notified my lawyer If refund isn’t issued I’ll be taking legal action For those wondering to shop at shopbop please don’t. They lie to their customers about refund and return.

Run like a sketchy website I ordered a coat from the website and a day later my account was shut down and the order was cancelled. When I called them to try to reinstate my account, I received no reason as to why my account got shut down and was told I can never order from them again. Customer service was horrible. This is not how real company runs.