Celia
GBBest Customer Service!!! I always order Girl Scout event patches from Patch Superstore because they always get it right. No matter how many times I ask for a design or color change, they are happy to help me. Bill is the best!! Today was my deadline to order and I know it was after closing time but he stayed on the phone with me making color changes until we got the patch just right! Thanks a million, Bill!!!
Howard Dean
GBGreat patch. Fantastic product. The patches are as I envisioned it. The customer service and quality of the product was outstanding. Shipping was very timely. The patches are so beautiful that I have begun given them as gift to my students and not just wearing them when i teach. I would definitely have recommended the company and will gladly reorder again and again from them.
Barry Wallace
GBReceived my patches today Received my patches today. What we received was not close to what we had requested. Even if they had been the right size the stitching was horrible. Absolutely no attempt with customer service to even try to resolve the matter. Definitely won't be ordering again. As far as your reply to this you lied. It was definitely not the size we ask for nor were we offered any thing from you to make this right. As stated we have the patches from another company with no problems what so ever.
Unit13 FREMSLT
GBGood customer service UPDATE: The company contacted me after reading this review. The issue has been resolved. The Patch Superstore replaced all the patches that had an issue with a few days after contacting me. The new patches meet my high standards for quality. Based on the phone conversation and their response I can now recommend their services. Note if you have an issue don't rely solely on email it may make it into the spam folder and never be seen. Call and speak to a company representative to make sure they're aware of any issues. I've changed my 2 star rating to 5. Below is the original edited post so you may see the issue I had and how it was resolved. ...Ordered 100 patches, 37 were not unusable. Most of the unusable patches lettering appeared off center nearly touching the border. Several had loose threads, stitching and letters missing...
Ginger Webb
GBGirl Scouts Own I would like to express my thanks for the recent patches we ordered. The patch was designed by a young girl scout for our summer Camporee. Your company made a perfect match. Another reason I chose your company is because you made it known that it was owned by a Veteran. Thank you for your service to our country.