Best Customer Service!!! I always order Girl Scout event patches from Patch Superstore because they always get it right. No matter how many times I ask for a design or color change, they are happy to help me. Bill is the best!! Today was my deadline to order and I know it was after closing time but he stayed on the phone with me making color changes until we got the patch just right! Thanks a million, Bill!!!

Great patch supplier!! Great patch supplier!!! After reading some of the negative reviews I was a bit nervous to order with them. Once I spoke to the salesperson everything went smooth. Listen to sales when they have recommendations for your design. Being new to this type of production they really made it easy and with the recommendations as these look better then I would have imagined. Shipping was also very quick with overnight delivery with FedEx the total order took 11 days.

Working with David and Megan has been… Working with David and Megan has been nothing more then Outstanding !!!!!!!!!!!....Both are extremely good at what they do, Service is Superior....I highly recommend Patch Superstore....(especially with Patches)

Color botched and seller did not fix it Ordered 2 different patches from this vendor. Communication was very good with David, and I had a designer do the design in the appropriate format so they would be professional. When the patches came, on one of them the colors were way off. Vendor did not have a universal color chart or thread color to choose from. He pointed to website that has a color chart you can look at on the monitor, which is not an accurate way to do colors either. Asked him to do a sample and get a photo from the factory in China so we could be sure it would not happen again. He said that was a $50 fee!! He never made it right and should have made sure it came out correctly. I ended up going with another patch company, they did a sample at no charge, got it right the first time, and when they came in the mail they were much thicker and better quality than the PatchSuperstore patches. I asked for a credit, multiple emails, zero response. Will never use again.

This is my 14th order with… This is my 14th order with PatchSuperstore and just now getting around to writing a review. Sorry Guys! Let me break it down into categories. Speed: Artwork is usually back to me same day, Patches and Pins generally 10-15 days until they arrive at my door. Quality: It's my 14th order in 3 years and quality has always been great. We had an issue with 1 order and they fixed it fast. Price: Not the cheapest but you get what you pay for and understand quality comes at a cost too. Support: They are based in Florida when I call 95% of the time it's answered in 2 rings. Megan is my sales rep and knows her stuff.