Marc Andrew
CAGlasses are too tight Glasses are too tight, which I believe are giving me headaches. Do you guys have an eye doctor on your team verifying the fit before sending them out? Very tight in the nose area too. I compared to ray band in store and their fit is wider.
Worst
CASuck company Ordered 4 sun glasses from them and they shipped me 3 sun glasses I was trying to get help by email them all they answered was what is your order number then they disappeared for a few weeks after they sent me an email refunding my missing sun glasses like what? Without my permission I paid for FedEx scam customer service 50$ I’m not gonna let that money slide.
Me' Mo
GBThe fact you are asking me to give a… CRAPPY CUSTOMER SERVICE.. Like this is my first time buying your product and i can say it won't be happening AGAIN and won't be encouraging anyone i know to shop with your brand. Your customer service is nonexistent, so that is my review and please get someone to get back to me with either a refund or i may have to call my bank to do a rollback transaction. thanks
lil quinn
CAPretty ridiculous Pretty ridiculous. I understand complications due to covid, but it takes them 2 days to respond to emails. It was 10 days and I had not received my order which is fine... only if when I emailed they responded. At that point, I asked if I could cancel my order. Then they ask" would you like 30% off" then when I say no I want my money back, they start to ship. Waste of money. They still haven't come. 100 Canadian dollars down the drain
Rich Coquioco
GBVery impressed with the products Very impressed with the products! Great quality sunglasses, and what’s even better about these guys is when I had a small issue with one of the items I received, they responded right away. I highly recommend purchasing from Jade Black. I’m greatly satisfied with the products and even more satisfied with their customer service.