This customer service is atrocious This customer service is atrocious. I ordered my glasses in August of 2020. It’s January 2021 and I have yet to get them. I’ve received countless emails of them telling me they’d be coming and be sent, and yet, nothing has arrived. I’ve emailed them recently requesting my money back and to cancel my order and they’re not responding. DO NOT ORDER FROM THEM.

The fact you are asking me to give a… CRAPPY CUSTOMER SERVICE.. Like this is my first time buying your product and i can say it won't be happening AGAIN and won't be encouraging anyone i know to shop with your brand. Your customer service is nonexistent, so that is my review and please get someone to get back to me with either a refund or i may have to call my bank to do a rollback transaction. thanks

Pretty good glasses but I felt they are… Pretty good glasses but I felt they are a bit lightweight and laking the heft I expected, which made them feel a bit cheapy. That would have been okay, except two weeks after I received my order, I also received a demand from Fed Ex of €35 for customs.This is almost the same cost of a pair of glasses - so even though the budget price for the glasses was okay for what I receoved, I've now ended up paying almost twice the price. I feel this was something that would have put me off buying the glasses in the first place, had I known.

Absolutely terrible company and… Absolutely terrible company and experience. Ordered once, glasses broke. Ordered another time and they didn’t ship after a month and then got refunded. Don’t waste your money on this terrible company with false promises. The reviews prove this as a fact. When a company has almost 50% bad reviews dont waste your time.

Where is my order Where is my order? I ordered sunglasses on 22-06 and haven’t received any shipping information. When queried I was told it will be sent as fedex priority and was given 15% off my next purchase.but still no news on shipping. I have emailed them again but no answer to my email . Never experienced this before with any other companies. Very disappointing!!!!!