Title: Warning: Scam Alert for Online Purchases This website is a scam; do not purchase. I bought two glasses from it in November, and they have taken my money but not sent the product. I've emailed them several times. As I am based in the UK, I tried to contact the phone number on their website, which does not work. Do not buy anything from this website; they will take your money and not send you the product. Avoid at all costs if you do not want to be ripped off and out of pocket.

Suck company Ordered 4 sun glasses from them and they shipped me 3 sun glasses I was trying to get help by email them all they answered was what is your order number then they disappeared for a few weeks after they sent me an email refunding my missing sun glasses like what? Without my permission I paid for FedEx scam customer service 50$ I’m not gonna let that money slide.

Awful Awful. Rubbish quality that is reflective of the "cheap" price that they bang on about. The screws on them were haphazardly placed and loose, causing them to break on first try. Lazy designs ripped off from other brands - Persol being the latest that they have copied from. Customer service was an absolute joke, as many of the other reviewers have stated. Don't buy from a fashion youtuber - the trend following parasites. Buy from reputable brands, that's how they have the market share, in good products.

This customer service is atrocious This customer service is atrocious. I ordered my glasses in August of 2020. It’s January 2021 and I have yet to get them. I’ve received countless emails of them telling me they’d be coming and be sent, and yet, nothing has arrived. I’ve emailed them recently requesting my money back and to cancel my order and they’re not responding. DO NOT ORDER FROM THEM.

Was really looking forward to trying… Was really looking forward to trying out the prescription glasses since there was so much hype online. I ordered 2 pair for a very special occasion that was coming up but instead I get my order cancelled for something that went wrong on their end. They told me that I’ll just have to wait for their next drop. I am very disappointed at their customer service and overall how they have for the whole situation. I will not be ordering again and do not recommend them to anyone.