I love how honest the company has been… I love how honest the company has been bouncing back from a bankruptcy; you know, business shame is real, and they've really pushed through and come back to meet their customer and supplier needs, being transparent the whole time! I love their Earth-friendly, supplier-driven ethos. They're really wonderful and happy to work with!

Part 2: The new owners stole from previous customers! They will steal from you too! DO NOT TRUST THEM! Part 2. Since I can't comment back on my original review after the company responded, I will leave another review. After my first review the company basically gave me the same "copy and paste" response they give everyone. They stole money from us and then they tell us to pursue a chargeback though our banks. But they are fully aware that we only have roughly 60 days to do that and that the deadline is well past. Then they tell us we can also "pursue a claim as a creditor in the ABC". I have done this, but never got a response. My next step is to report them to the Federal Trade Commission, the Consumer Protection Division of my State Attorney General, and anywhere else I can report fraud.

Slow delivery becomes no delivery & no refund Annual subscriber since 2020. I renewed for the third time in February 2022; made my spring box selections & just discovered this weekend that my delayed-longer-than-usual box will now never be arriving as the company has been bought out of bankruptcy by new owners who won't be honoring existing subscriptions. That's $220 for a big fat nothing as I found out way too late to claim back on my credit card. If zero stars were available I'd give that rating.

Alltrue lives up to their name Alltrue lives up to their name. They have been very open and honest with the recent acquisition. Their products are thoughtfully picked and ethically sourced. Things happen, and when I received a defective product and reached out via email, I received a very prompt response with a fair solution. Alltrue is a great value for the full size products received. My daughter and I always look forward to opening the quarterly shipments.

I am a big-time subscription gift… I am a big-time subscription gift shopper, and now Alltrue is at the top of my list. Not only do we love Alltrue's mission statement, but we love the products even more. And the customer service is stellar. How refreshing it is to deal with an actual person when an issue or question arises. I can't recommend Alltrue enough!