Alltrue

California, 90291, Los Angeles, United States
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3.10
Based on 20 Reviews

5

45.00%

4

10.00%

3

0.00%

2

0.00%

1

45.00%
About Alltrue

Alltrue is a membership for those who want to shop consciously, develop community around shared values, learn about social and environmental issues, and take action about the things that matter to them. We are best known for our flagship quarterly subscription boxes and our seasonally curated Markets. All members get access to our Add-On Markets and seasonal pop-up shops, which are filled with some of our favorite ethical brands and products at up to 70% off. We are committed to delivering delightful goods made fairly and sustainably by brands doing their part to better the world. We believe everyone should have access to low-waste, sustainable alternatives without a price barrier to entry. We pride ourselves on connecting our members to brands that share our vision for creating well made, useful products that are made responsibly. As part of this membership, when you join Alltrue, you’ll receive our quarterly, seasonal curated box of 6-8 products that are community focused, ethically made, environmentally conscious, and impact driven. These products include everything from beauty, to home decor, to eco-friendly swaps to lifestyle items! But the membership is so much bigger than a box — you get exclusive access to seasonal markets, eco-friendly essentials, educational content, and a community that shares your values. And we’re adding more perks every season!

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Alicia
GB

I love how honest the company has been… I love how honest the company has been bouncing back from a bankruptcy; you know, business shame is real, and they've really pushed through and come back to meet their customer and supplier needs, being transparent the whole time! I love their Earth-friendly, supplier-driven ethos. They're really wonderful and happy to work with!

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Kim
GB

QUALITY PRODUCTS & QUALITY SERVICE I love the quality of products. The customer service was outstanding and the fastest response ever when I received a broken item. I was so glad this company resumed business because I have never been disappointed by the boxes. I've tried a few subscription boxes and this is the only one I've kept. It is definitely my favorite by far.

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Jen Bailey
GB

This business has gone out of business… This business has gone out of business so there is no longer any customer service. They all were laid off. They charged people for their annual membership right before they closed down which is disgusting. Luckily my credit card company refunded the charge for the annual membership. Everyone else who was charged should contact their credit card companies ASAP.

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Leanne Lynema
GB

This company is a hot mess This company is a hot mess. I got jipped into another subscription and wasn’t allowed to cancel and get a refund. Seasonal boxes come at the end of the season (I just got my spring box and summer has just begun) this happens each season. Box options are repeated each time, so sick of seeing the same options box after box after box. Also.. this is all within a couple days, it’s May 31 today, I received an email that said the summer market is live, you go to the website and it says spring market is here, then I click on “my box” and it says winter box coming soon 😂

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Annonymous
DE

Icky... The fact that one of the original co-founders of Alltrue now is a VP for Retention Brands says it all. He lead the company into bankruptcy and continues to work for the brand through the new ownership. I never received the first box I ordered and then all of the sudden I started to get emails again from Alltrue. I was willing to give it another try but once I did some digging, a while back they filed "Assignment for the benefit of creditors" which is just a way to avoid bankruptcy, because they couldn't pay their debts. They then used the inventory, that was taken from small businesses and NEVER paid for or only partially paid for, to fill boxes under new ownership. They literally took other small businesses down with them. If they have rectified the situation or if this assumption is wrong, they need to be more transparent but I'm guessing its true and they didn't do anything to make things right. This company as well as Retention Brands just feel icky with the way they do business and I would honestly feel guilty buying from them know that they are profiting off small business they ruined.

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