Lillie Smith-Zimmerman
GBI truly do LOVE ❤️ this subscription… I truly do LOVE ❤️ this subscription box!!! I have ‘discovered’ so many wonderful products through CAUSEBOX/ALLTRUE! I regularly order products that I first learned about through the BOX. My biggest issue is with the delays in shipping AFTER the funds have been deducted from my account. I’m Not Happy with the increase in fees for this service, but I realize that the cost of EVERYTHING has increased recently. I would like to be able to select items from previous boxes that I especially liked.
Anna
GBBest subscription service! I’m always excited to open my Alltrue box and see what’s inside! I’ve never received a duplicate product because they have so many great items to choose from. The products are high quality and good value. I am impressed by Alltrue’s commitment to sustainability and supporting small businesses, particularly artisans in different parts of the world. My only subscription box because it covers everything from beauty to home decor to kitchen tools!
Jen Bailey
GBThis business has gone out of business… This business has gone out of business so there is no longer any customer service. They all were laid off. They charged people for their annual membership right before they closed down which is disgusting. Luckily my credit card company refunded the charge for the annual membership. Everyone else who was charged should contact their credit card companies ASAP.
Courtney
GBI paid for a yearly subscription for I paid for a yearly subscription for these boxes and was enjoying the products. Then I got an email that they sold the business and my subscription is no longer valid, but asked if I’d like to sign up for ANOTHER YEAR!?!? Hahaha man this is horrible customer service and I do not trust them in anyway
Annonymous
DEIcky... The fact that one of the original co-founders of Alltrue now is a VP for Retention Brands says it all. He lead the company into bankruptcy and continues to work for the brand through the new ownership. I never received the first box I ordered and then all of the sudden I started to get emails again from Alltrue. I was willing to give it another try but once I did some digging, a while back they filed "Assignment for the benefit of creditors" which is just a way to avoid bankruptcy, because they couldn't pay their debts. They then used the inventory, that was taken from small businesses and NEVER paid for or only partially paid for, to fill boxes under new ownership. They literally took other small businesses down with them. If they have rectified the situation or if this assumption is wrong, they need to be more transparent but I'm guessing its true and they didn't do anything to make things right. This company as well as Retention Brands just feel icky with the way they do business and I would honestly feel guilty buying from them know that they are profiting off small business they ruined.