Jesse Seeley
GBAshley W Ashley W. was a great customer support person! She got right to the bottom of my problem, even researched my past purchases to make sure everything was okay. We need more customer-facing people like her!!
Gerry
GBGreat Customer Service Great Customer Service! My concerns were addressed with no problem whatsoever.
Dan C
GBQuick Customer Service I recently had duplicated an order and missed the window to cancel online. CS responded quickly and canceled the order and issued a refund. A lot of businesses these days don’t put as much effort into helping a customer cancel and order, they prefer for it to go out and get billed, then let the customer deal with the return and possible freight charge. Thank you very much for making this simple for me.
Lynne Melvin
GBI am very happy with the service from Nick at Morningsave.com. I am very happy with the service from Nick (Mercatalyst) at Morningsave.com. I was trying to place an order on Feb. 15th but kept receiving an error message that I needed to try again later. This happened multiple times but I was finally able to place the order and received an acknowledgment for the order. However, I then discovered that I received TWO order acknowledgments. I quickly sent an email to the appropriate email address provided and received a response from Nick the next morning indicating that he was able to cancel the duplicate order. I am very grateful for Nick’s assistance!
customer
GBGreat Customer Service… I ordered a product that was promptly delivered, however one of the items was a different color then I had ordered. I contacted their customer service that evening (Friday) and by morning (Saturday) I had a reply. Ashley was quick to resolve the issue. Polite, professional, and efficient. Good customer service is like a purring cat: attentive, calming, and leaving you feeling content.