Dan C
GBQuick Customer Service I recently had duplicated an order and missed the window to cancel online. CS responded quickly and canceled the order and issued a refund. A lot of businesses these days don’t put as much effort into helping a customer cancel and order, they prefer for it to go out and get billed, then let the customer deal with the return and possible freight charge. Thank you very much for making this simple for me.
Jill Beck
GBRapid Response and Respected Ashely W. With Morning Save went above and beyond to refund my account for a product that was mislabeled or wrongly packaged. The MOST professional representation I have seen over email for the mere fact Ashely responded fast and with tact. Treated me as a person not a number. WOW! I will continue to use Morning Save website because of this experience. Thank you Ashley
Stephanie Mease
GBDefective item with favorable outcome I received a steamer from Meh! late November to give as a Christmas present. It had a 90 day warranty with it. The person I gave it to didn't try it out until late February. While it heated up, it would not produce any steam. I immediately contacted customer support explaining the situation. I honestly didn't expect a favorable outcome, but Ashley W. responded quickly and I was told that I was completely refunded. I would have loved to get a replacement, but due to the nature of the business model, I understand why that option wasn't available. Ive done business with them since before they were Meh! and never had an issue with anything I purchased. This experience has given me faith in my experience with this company. Thank you Ashley W.
Robert Davis
GBI purchased a refurbished Shark… I purchased a refurbished Shark Navigator vacuum cleaner only to find out when it arrived it was a vacuum used for upholstery, bare floors and carpet. I didn’t need this type of vacuum so I asked for a refund. No problem except I have to pay for shipping. Shipping is more than 1/2 the cost of the vacuum!! Not fair at all!! Very unhappy!! Robert Davis Oroville, CA
Gerry
GBGreat Customer Service Great Customer Service! My concerns were addressed with no problem whatsoever.