Lynne Melvin
GBI am very happy with the service from Nick at Morningsave.com. I am very happy with the service from Nick (Mercatalyst) at Morningsave.com. I was trying to place an order on Feb. 15th but kept receiving an error message that I needed to try again later. This happened multiple times but I was finally able to place the order and received an acknowledgment for the order. However, I then discovered that I received TWO order acknowledgments. I quickly sent an email to the appropriate email address provided and received a response from Nick the next morning indicating that he was able to cancel the duplicate order. I am very grateful for Nick’s assistance!
KARLA MITCHELL
GBREFUND ON AN ITEM THAT DIDN'T WORK I didn't have my order # to give because I had placed so many orders for Christmas and couldn't tell which one was for the item I was needing to return. She was very quick to respond with just needing a little more information. When I first started the whole thing with having to return this, I was worried about even being able to return and get my money back so this was a big help.
Dan C
GBQuick Customer Service I recently had duplicated an order and missed the window to cancel online. CS responded quickly and canceled the order and issued a refund. A lot of businesses these days don’t put as much effort into helping a customer cancel and order, they prefer for it to go out and get billed, then let the customer deal with the return and possible freight charge. Thank you very much for making this simple for me.
Pam customer
GBI received a product from MorningSave… I received a product from MorningSave and the box was broken and was compromised and taped over with clear tape. I opened opposite end and discovered the incorrect manual, damaged accessory that was deliberately cut. Marvin from Merecast was very helpful and professional. I took the pictures and sent in for review. A refund was issued to my credit card. I have been doing business with MorningSave for many years with no issues. I totally recommend MorninSave.
Jill Beck
GBRapid Response and Respected Ashely W. With Morning Save went above and beyond to refund my account for a product that was mislabeled or wrongly packaged. The MOST professional representation I have seen over email for the mere fact Ashely responded fast and with tact. Treated me as a person not a number. WOW! I will continue to use Morning Save website because of this experience. Thank you Ashley