Miguel was super helpful! Miguel was super helpful! I got my order ready to ship in one day!

Sales and support The pricing and availability are very competitive. The online agents are very knowledgeable and helpful. Do your business here, you will not be disappointed. The response time was in minutes both times I reached out. I'm installing my mini-split now.

Chris is extremely knowledgeable and… Chris is extremely knowledgeable and provided me with all the details for our new unit! He is very patient and even waited for me to get my new computer "outlook 365" email uploaded so i could review the quote! I WILL use your company again just for this amazing experience!! ALL through chat, just frick'n amazing!!

Fantastic experience / Ordered my new… Fantastic experience / Ordered my new heat pump unit on Monday , was texted Tuesday that it would be delivered Wednesday ( amazing) . My licensed HVAC technician installed on Friday. My new unit is so quiet can't tell it is on without going outside and seeing the fans blowing. I am impressed with service , quality and knowledge with everyone at HVAC Direct. Thank you

Got my problem solved quickly After going thru several people that were not willing/able to assist me, Aleshia was able to recognize the issues with my order and implemented good solutions right away. Compared to the other people I interacted with (2 stars) Aleshia should get 11 out of 10.