Order received in great shape-Heat Pump Split SystemNice unit! Order received in great shape. No apparent damage, but have not installed yet. Installation instructions are not very clear on some points. Unit is of high quality construction. Comparable to packages costing thousands more. Those folks in China are working real hard to up their game.

Ordered Perfect Aire DIY 36,000BTU… Ordered Perfect Aire DIY 36,000BTU Ductless Mini-Split Heat Pump and Complete Wall Duct Kit on July 13. Order arrived yesterday by truck from GA to Nevada. After removing the shrink wrap parts are damaged, took pictures. Have been trying to call and all I get is a recording, have stayed on hold, have requested a call back. Tried 3 different #'s

Excellent customer service Excellent customer service. They helped me size and pick out a full system replacement for my home. No pressure sales , very good prices, carefully palletized and quickly shipped. VERY happy with purchase experience.

The wed sight is easy to use and there… The wed sight is easy to use and there was good communication about my order and shipping.

Please stay away from this company Please stay away from this company. I recently made my second purchase from here and am completely disappointed. The wrong furnace and ac unit was shipped compared to what I paid for. Talked to Alisha and was told they decided to swap products from what I actually paid for. Which is illegal. This place should be shut down immediately, stay away this place sucks!