Very Pleased Shopping online was easy and convenient. The price was thousands less than my local HVAC companies estimate. My unit arrived in a timely manner. Shipping was free, but not quite free because I had to drive to town to pick up my unit from the truck. I had only a half hours notice to be there. Other than the shipping and picking up and the short notice I have no complaints and would do it again.

Excellent customer service Excellent customer service. They helped me size and pick out a full system replacement for my home. No pressure sales , very good prices, carefully palletized and quickly shipped. VERY happy with purchase experience.

Please stay away from this company Please stay away from this company. I recently made my second purchase from here and am completely disappointed. The wrong furnace and ac unit was shipped compared to what I paid for. Talked to Alisha and was told they decided to swap products from what I actually paid for. Which is illegal. This place should be shut down immediately, stay away this place sucks!

They send 2021 in 2024 They send 2021 in 2024 Refurbished unit after confirming they are new , purchased 5 system 3 system never start , they want charge 1200 of freight when our transport company 635$

Bailey and the HVAC Direct employees… Bailey and the HVAC Direct employees were knowledgeable and made the process of buying Mr Cool products for new construction easy.