Debora Miranda
GBDo not buy here Do not buy here. I purchased an item in a Large and Wiholl delivered a small. They are now refusing to provide a full refund. They are offering a 15% refund and ask me to keep the item I cannot wear. The other 3 items were too small, I asked for a refund within the appropriate time frame and they also refuse to provide a refund, offering a 25% refund and asking me to keep items I cannot wear. This is crazy. Don’t spend your money here.
amanda
CANever shipped the item – had to open a dispute The store never shipped the item. Waited almost 2 months (status still said "will ship soon"), and then they did not respond to enquiries. Had to open a dispute via PayPal, and the seller did not respond to them either, so it was resolved in my favour. Big ol' waste o' time.
Bee Ridge
GBJust donate your money to charity instead All 4 items I received were very different than the pictures and descriptions online. Printed patterns were sewn unevenly, 30 undresses was on balanced, two of the dresses were more than 10% shorter than described. Threads were popping everywhere. Completely unwearable What's worse is how wiholl handled it. They would not follow through on any part of their return policy because their "only warehouse is in China" and theyre "a brand new business" and theyre "following their dreams." Waste of $170. They need to follow their return policy or rewrite it. They take down reviews that aren't 4-5 star. This review came with an incentive to receive $30 if 5 stars. SCAM. Scam.
Andrea
GBCancel any cards after purchasing from them I placed an order online. Only received an email confirming the order that never came. Further, I can no longer access the site on any of my technology devices. When I try to access the site it asks for a store password. Never received responses to any of my 4 emails to customer service. Never got a response on a social media DM. Ended up canceling my card and opening a dispute claim with my bank. Do not order from this company. It is a scam.
Emma Xiang
GBScam website Scam website. I placed an order on 1 Nov, no tracking provided after multiple emails. Raised a case with PayPal, yet to be resolved. Out of 2 items ordered, only 1 was shipped. It looks completely different and the material isn’t as described. Other item was no longer in stock according to Wiholl, promised a refund over a month ago without any further action. It has been over 2 months, no refund or further reply from Wiholl. Terrible service and definitely a scam website.