Horrible Service; Charged for product but nothing shipped It's been exactly one month since I made my purchase, and nothing has been shipped out yet. It shouldn't take more than a month to process an order for shipment, unless the item was incorrectly listed as "in-stock" but has actually been out of stock and backordered the entire time. Not happy at all, starting to think this is a scam company. I'll update if or when they either respond to my emails or actually ship what I ordered. **update** Eventually received a full refund

I received a Charles Wysocki calendar… I received a Charles Wysocki calendar weeks after ordering it. It had a smudge on the top of every page and some small drops of some of the coloring on the side of every page. I sent two emails asking about returning it and never got a response. Also was charged a handling fee for the purchase which no one does now. It was too much trouble and expense to return. Will not buy from them again.

Long periods of no feedback There was quite a long wait during the "I've paid and now I'm waiting for the next step" phase of the process. and I know it's a fine line between spamming your customer and letting them know that things are still happening. Even an auto-generated, every 2/3 days with an update? Tricky, because it could become insincere. Subsequently, I saw a mail about PayPal withholding funds so I'm not sure if that was linked but again, notify the customer at the time of purchase? Otherwise, very happy the bulb arrived eventually if somewhat later than the advertised lead time.

My package arrived well although it… My package arrived well although it took longer than i expected.what i liked most is that i was updated on my package status through the process that enough gave me assurance that i will receive my package

The WhatsApp asistance was awesome The WhatsApp asistance was awesome! Polite, helpful, competent! The 5 stars rating is only for Dylan! But the whole on line procedures, logistics and shipping sucked! I will never buy from this shop again.