11days not shipped not cancelled I ordered a graphics card 11 days ago and chose express shipping and so far it has not been shipped and I sent 4 emails to cancel the order, but so far there is no response If your store is not working, close it until the existing problems are resolved. I will keep warning people from buying from this site.

Long periods of no feedback There was quite a long wait during the "I've paid and now I'm waiting for the next step" phase of the process. and I know it's a fine line between spamming your customer and letting them know that things are still happening. Even an auto-generated, every 2/3 days with an update? Tricky, because it could become insincere. Subsequently, I saw a mail about PayPal withholding funds so I'm not sure if that was linked but again, notify the customer at the time of purchase? Otherwise, very happy the bulb arrived eventually if somewhat later than the advertised lead time.

VENDOR SENT MY ORDER TO THE INCORRECT ADDRESS The item I ordered was shipped to the incorrect address, even though I provided the correct shipping address. I tried to contact the vendor multiple times about their error, but I never heard back from them. I have no way of knowing when or how, (or if), I will ever receive my parcel, and I still haven’t been acknowledged by the vendor/shipper. I went on a wild goose chase with UPS, just for them to do nothing to help me. Now I’m stuck waiting for UPS to return my package to the vendor so they can correct the shipping label and send it out to my correct address, which I provided.

The WhatsApp asistance was awesome The WhatsApp asistance was awesome! Polite, helpful, competent! The 5 stars rating is only for Dylan! But the whole on line procedures, logistics and shipping sucked! I will never buy from this shop again.

Hi Storepaperoomates The only issue I had was response times with email took long, but the company has a lot of tickets to process and limited staff so if you buy something you'll need patience with your orders feedback from staff. Requested a cancelation of my order and got a refund within 2 days.