Horrible Service; Charged for product but nothing shipped It's been exactly one month since I made my purchase, and nothing has been shipped out yet. It shouldn't take more than a month to process an order for shipment, unless the item was incorrectly listed as "in-stock" but has actually been out of stock and backordered the entire time. Not happy at all, starting to think this is a scam company. I'll update if or when they either respond to my emails or actually ship what I ordered. **update** Eventually received a full refund

4 months and still no order I have been trying to get a response to my order since May. I have sent multiple support ticket requests with no response. Impossible to get responses from this company. It is almost August, it shouldn’t take this long!

3 months and still no fire table, but they did take $40 for fun Ordered a fire table. Had to cancel the order because of their billing system. Revived refund for less than what I paid, they made it right and then sent me a link to order it again. I order it again. Waiting for it to be delivered… nothing. I check tracking… nothing. Check my CC and sure enough, this time they canceled the order. Again, didn’t give me a full refund. Have contacted them several times with no human response, and now $40 in-the-hole with no fire table. If you’re smart enough to check reviews before purchasing through Storepaperoomates, be smart enough to not order anything from them.

The WhatsApp asistance was awesome The WhatsApp asistance was awesome! Polite, helpful, competent! The 5 stars rating is only for Dylan! But the whole on line procedures, logistics and shipping sucked! I will never buy from this shop again.

Hi Storepaperoomates The only issue I had was response times with email took long, but the company has a lot of tickets to process and limited staff so if you buy something you'll need patience with your orders feedback from staff. Requested a cancelation of my order and got a refund within 2 days.