catherine madrid wood
GBI hope my daughters dress come by… I hope my daughters dress come by tomorrow 4-14-23 It’s her prom and she’s been stressing, the girl in the Santa ana, Main Place Mall shop said it should come hasn't yet. Yeah I paid for express shipping and was told UPS delivers so it should be here by today the 13th. 2days ago My daughter called a she said their original method of delivery had changed she didn’t know why, so there taking longer 😑 I pray it’s here and everyone else waiting gets theirs to. Not good business practices, and girlfriend working the shop. you should be honest with delivery times, makes you look flaky and unprofessional, Don’t go down for your owners, not worth it. Praying for all you waiting on thier dress…. blessings🙏🏼😊
Jenalee Marsters
GBThe dress exceeded my Expectations The dress exceeded my Expectations. Also the delivery was right on time. I’m 7 months pregnant and was easy to put on over my head, and adjust to tie the back. The length was perfect and flowy for my maternity photos. Also happy because it’s elegant enough for any special occasions I’ll have post birth!
Madison Tomolillo
GBI WAS very excited about my order (big mistake) I was very excited about my order. I bought 2 dresses for a total over $100. I inquired by email twice and called numerous times where I had left two messages and I have not had any response from the Faeriesty Team. If I don't see that my order has shipped within the 15 business day time frame I will dispute the charge with my bank as fraud. The horrible customer service is inexcusable for a company with such a large following on social media and many positive reviews. I fully expect someone to reach out, but if not, I have every intention of making this a big deal. $100 is not a small amount of money.
Kelly Rose
GBWonderful Wonderful Prices are affordable, clothes are cute and decent quality, sizing is on point and delivery is usually even quicker than estimated. Love it! Only wish there was free shipping after spending x amount of money.
Izabella Chase
GBDon’t order with them Don’t order with them. You have to fight to get your money back, long after the merchandise you don’t like was returned. Awful customer service. All the responses are automated and not pertaining to your individual situation.