Dave
GBAn absolute scam An absolute scam Purchased twice, the second time with a lifetime warranty. Two responses from their "customer service" team after numerous efforts to get the issues resolved. DangoBuds: "Just to inform you that we already stopped production for this model and our warranty only coverage manufacturing defect." Me: "It is a manufacturer defect. So I paid for the product and warranty and you're telling me I don't receive a replacement?" DangoBuds: "The warranty does not cover defects from prolonged usage. The product was delivered on August 13, 2021 this order is too old for a refund or a replacement." Apparently their lifetime warranty is the lifespan of a gnat.
Wouter van der Sluis
NLLate and unspecified delivery message after sale. Dangobuds is an only online company who sells wireless earbuds similar to iPods at a much lower price. They do a lot of advertisement and positive reviews which seem to be prejudiced in favor being formulated all similar. Uninformed about that I ordered their product and don’t know yet the quality. Love to review later. The problem is the ordering process. The ordering is interrupted with many interim offers of buying more than one, guaranty extensions and insurance all with difficult to find links in small print that you are not interested. That’s cumbersome but acceptable if they can keep their price low by that. The biggest trouble is that after one makes the buy there is a bad surprise. They tell you in a banner on the sale confirmation that the delivery might take op more than 14 days or more. A inquiry about the delivery at the support desk says that the order is processed, no date of delivery.
Abigail Small
GBTOTAL SCAM!!! Wasn't looking to try, actually wanted to buy for work. Ordered July 6, never received. 10 days later $80 was taken from my account. First chat support gave me tracking number and absolutely no movement. Chat again today(5 Aug 2021) no changed. Fritz insisted he couldn't cancel order until I received the earbuds. Kept getting excuses. TOTAL SCAM!!!! If Dango bothers to reply, screw you and your earbuds,I want my money back! Yeah, well I've already reached out and you keep telling me to be patient and wait longer for a refund for a trial on a product I never received. Archie (DangoBuds) Aug 5, 2021, 8:02 GMT+3 Hello Abigail, Thank you for reaching out! I am sorry to hear that you would like to cancel your DangoBuds order. A full refund has now been processed back to your original form of payment. Please allow up to 5-7 days (it may take up to 30 days) for the credited amount to appear on your statement. Thank you for your patience and if you need further assistance, please feel free to contact us. Kind Regards, Archie I did get my refund. Thank you.
Alan Hagen
GBDangoSCAM! I too was scammed by this company. Do not believe the sweet replies they are giving. About 3 weeks ago I was browsing email, Costco to be specific, and ad popped up that I had won, it appeared from Costco, just click here for free prize, so on. I never approved any transaction. Tried to close email, literally had to restart phone to get out. Today charge for $79.99 from what looks like from Dangobuds, not sure what this company's real name is, except FRAUD, Inc. My bank would not stop transaction, telling me technically I approved it. So I will use my own fraud protection by closing that bank account.
Marcus C
GBTruly awful Truly awful Promised delivery after promised delivery NEVER TURN UP.! I emailed them 30 times, live chat 10 times and called them all bullish-t excuses every time Delivery they say is 3 to 7 days—-try over 2 months and they still don’t send 🤦♂️🤷♂️ “Yha they was sent 2 weeks ago but we don’t have a tracking number” was the most common excuse Scam company