bought 2 pairs in december bought 2 pairs in december, now on both sets the let side doesn't work.. i tried multiple ways to get them to work again , but nothing helps.. I emailed and never received a response...

FRAUD! I paid for the shipping and they said they were free after that. Then they billed me just like the review below. I am disputing the charge with my credit card company but I am also looking to press charges. This is FRAUD plain and simple. When my credit card company sent me paperwork, my earbuds actually came from qualityperformance in Clifton NJ. When you google that, it says your information is subject to not being private and not to click on it. Who is the CEO of this fraudulent company?

TOTAL SCAM!!! Wasn't looking to try, actually wanted to buy for work. Ordered July 6, never received. 10 days later $80 was taken from my account. First chat support gave me tracking number and absolutely no movement. Chat again today(5 Aug 2021) no changed. Fritz insisted he couldn't cancel order until I received the earbuds. Kept getting excuses. TOTAL SCAM!!!! If Dango bothers to reply, screw you and your earbuds,I want my money back! Yeah, well I've already reached out and you keep telling me to be patient and wait longer for a refund for a trial on a product I never received. Archie (DangoBuds) Aug 5, 2021, 8:02 GMT+3 Hello Abigail, Thank you for reaching out! I am sorry to hear that you would like to cancel your DangoBuds order. A full refund has now been processed back to your original form of payment. Please allow up to 5-7 days (it may take up to 30 days) for the credited amount to appear on your statement. Thank you for your patience and if you need further assistance, please feel free to contact us. Kind Regards, Archie I did get my refund. Thank you.

An absolute scam An absolute scam Purchased twice, the second time with a lifetime warranty. Two responses from their "customer service" team after numerous efforts to get the issues resolved. DangoBuds: "Just to inform you that we already stopped production for this model and our warranty only coverage manufacturing defect." Me: "It is a manufacturer defect. So I paid for the product and warranty and you're telling me I don't receive a replacement?" DangoBuds: "The warranty does not cover defects from prolonged usage. The product was delivered on August 13, 2021 this order is too old for a refund or a replacement." Apparently their lifetime warranty is the lifespan of a gnat.

Truly awful Truly awful Promised delivery after promised delivery NEVER TURN UP.! I emailed them 30 times, live chat 10 times and called them all bullish-t excuses every time Delivery they say is 3 to 7 days—-try over 2 months and they still don’t send 🤦‍♂️🤷‍♂️ “Yha they was sent 2 weeks ago but we don’t have a tracking number” was the most common excuse Scam company