Tom Baldwin
GBbought 2 pairs in december bought 2 pairs in december, now on both sets the let side doesn't work.. i tried multiple ways to get them to work again , but nothing helps.. I emailed and never received a response...
Mike
GBBait and switch Bait and switch! Customer service will not answer phone, responds to messages, nor email. Order 1084620603 See the reply from them. The order number is above. Their email to me confirmed the order number as 1084620603.
Dave
GBAn absolute scam An absolute scam Purchased twice, the second time with a lifetime warranty. Two responses from their "customer service" team after numerous efforts to get the issues resolved. DangoBuds: "Just to inform you that we already stopped production for this model and our warranty only coverage manufacturing defect." Me: "It is a manufacturer defect. So I paid for the product and warranty and you're telling me I don't receive a replacement?" DangoBuds: "The warranty does not cover defects from prolonged usage. The product was delivered on August 13, 2021 this order is too old for a refund or a replacement." Apparently their lifetime warranty is the lifespan of a gnat.
Patrick Handley
GBGreat quality and affordable price I got a pair for myself and my mom. I received them a little more than a week which was great. The sound quality is amazing, I personally wanted this for the ANC feature as I work from home and my mom has wanted wireless ear buds for a long time, so it was a nice affordable gift. I also got the case for us, so it's great to clip right on your keychain. Super happy with my purchase!
Tarja Anderson
GBDon't buy them!!! We bought a pair of Dango Buds from this website: buydangobuds.com in March, 2021 along with the extended warranty. They worked fine for about 6 months and then wouldn't charge anymore or connect via Bluetooth. We started contacting them last December with information about the extended warranty. This must be an overseas website because all we've heard is "we are busy and understaffed...please be patient". We've now gotten 5 of these e-mails, the last one stating, "we haven't heard back from you so the case is closed", even though we answered every one of their emails saying it still hasn't been resolved. This website seems to no longer even exist and unfortunately, we're pretty sure we've been duped. We're out the money for the ear buds along with the extended warranty.