An absolute scam An absolute scam Purchased twice, the second time with a lifetime warranty. Two responses from their "customer service" team after numerous efforts to get the issues resolved. DangoBuds: "Just to inform you that we already stopped production for this model and our warranty only coverage manufacturing defect." Me: "It is a manufacturer defect. So I paid for the product and warranty and you're telling me I don't receive a replacement?" DangoBuds: "The warranty does not cover defects from prolonged usage. The product was delivered on August 13, 2021 this order is too old for a refund or a replacement." Apparently their lifetime warranty is the lifespan of a gnat.

TOTAL SCAM!!! Wasn't looking to try, actually wanted to buy for work. Ordered July 6, never received. 10 days later $80 was taken from my account. First chat support gave me tracking number and absolutely no movement. Chat again today(5 Aug 2021) no changed. Fritz insisted he couldn't cancel order until I received the earbuds. Kept getting excuses. TOTAL SCAM!!!! If Dango bothers to reply, screw you and your earbuds,I want my money back! Yeah, well I've already reached out and you keep telling me to be patient and wait longer for a refund for a trial on a product I never received. Archie (DangoBuds) Aug 5, 2021, 8:02 GMT+3 Hello Abigail, Thank you for reaching out! I am sorry to hear that you would like to cancel your DangoBuds order. A full refund has now been processed back to your original form of payment. Please allow up to 5-7 days (it may take up to 30 days) for the credited amount to appear on your statement. Thank you for your patience and if you need further assistance, please feel free to contact us. Kind Regards, Archie I did get my refund. Thank you.

Ordered on the 6th of July Ordered on the 6th of July, called a few weeks later and they were just getting processed Arrived on the 21 st and account was automatically billed 79.99. No 15 day trial but charged anyway. Sent back unopened with assurances my account will be reimbursed in 5-7 business days. We'll see.

Bait and switch Bait and switch! Customer service will not answer phone, responds to messages, nor email. Order 1084620603 See the reply from them. The order number is above. Their email to me confirmed the order number as 1084620603.

bought 2 pairs in december bought 2 pairs in december, now on both sets the let side doesn't work.. i tried multiple ways to get them to work again , but nothing helps.. I emailed and never received a response...