Impossible to contact or get a refund to date Order 164457379 The reply I got from Blaux asks for the order number IT IS (AND WAS) WRITTEN ABOVE. FIRST LINE. NO INFO GIVEN AS TO HOW TO RESPOND TO THEM. MORE NONSENSE. Original Comment: We ordered 3 heaters, They arrived with no means of thermostatic control despite ad. We contacted Blaux to return them who sent us a standard letter. When we replied to their letter, we received an 'address not found' Address was to their support services the reply had come from We tried to follow up through their website contact details. No response. Tried again. No response. We have raised a dispute with American Express. Date of experience is the first one I kept a copy of. Why is this company allowed to scam UK buyers? their address is San Diego!

I ordered the compact heater after…Robbers! I ordered the compact heater after reading great reviews on a different website (another scam) it stated in the description it was also an air purifier and there was a temperature control. Nope! There’s not on both counts! When I ordered it I received no confirmation email, no delivery confirmation, even after mailing them three times I got no reply! I eventually contacted PayPal as I paid through PayPal, they opened a dispute, lo and behold the heater arrived two days later! It’s utter rubbish! Spent way more than I normally would, thinking I was getting quality! Steer clear!

Do not buy the space heaters - Scam Ordered two space heaters based on the advertisement- paid heaters arrived- they are not fit for purpose and would struggle to heat a cupboard let alone a room Now can’t get any response regarding a return and refund. DO NOT BUY

Cancelled order 3 hrs after placing… Cancelled order 3 hrs after placing order due to bad reviews.sent item back once delivered. 5 weeks later and numerous emails sent to blaux still not a reply or refund .don't buy from this fly by night company.

Arrived today & not impressed Arrived today & not impressed. Had heater on an hour in my room, temperature in room only went to 16°C. I d like a full refund as it does not heat quickly as stated but company wants me to cover costs of returning; paid shipping costs already for it to get here, £ 8 something.