I ordered a hand held Bidet and my… I ordered a hand held Bidet and my credit card was charged but have received no shipping information or any merchandise.

Total waste of money!! Total waste of money!!! I should have spotted it by the dodgy website. I received my heaters that would barely heat up a shoe box let alone an entire room. I didn't want to write a review here but it seems to be the only way to get anyone from this company's attention after attempting to get a return via their 'contact form' with no response. Please take my advice and avoid buying one these useless cheap piles of plastic. 2x Receipt numbers as below 1192-0471 and 1704-4892 Please let me know how i can return. As of today 22/03/24 (nearly a month after trying to get in contact with this company for a return) the issue is still not resolved. They asked to get in contact below (which I have been trying to do for ages thus the review here) however there is absolutely no functional means to get in touch with anyone at this company, nor did they provide any details as to how below. I have put the receipt numbers in this review hoping they will read and get in touch with me, so far nothing. This has scam written all over it.

Ignore the Customer - motto of the Customer Service Dept. My big issue with this company is the total lack of customer service. I have tried to get in contact with them for 2 months to resolve an issue and return an item. I've tried direct emails as well as trying to contact via their website. All I get is a response that tells me that someone will be in touch; never happens. I've tried going through PayPal and the Better Business Bureau to no effect. These people know that they don't have to do anything, they can continue to ignore customers and there is nothing that can be done. It's really too bad that companies like this can stay in business. I wish I could select "0" stars instead of 1.

no product received after 3 weeks no product received after 3 weeks. Tried the contact form as i didnt see a phone# to call keeps on going to capcha and doesn’t send. Chat option … 30 mins it said “ To better assist you with your inquiry, I am going to transfer you to a more knowledgeable and experienced customer support representative. Thank you for your patience and understanding.” and magically connection is lost. i tries several times at diff time of the day.

Do not buy the space heaters - Scam Ordered two space heaters based on the advertisement- paid heaters arrived- they are not fit for purpose and would struggle to heat a cupboard let alone a room Now can’t get any response regarding a return and refund. DO NOT BUY