Horrible beyond horrible !!l Horrible beyond horrible !! They gave us four seats not next to each other ever though we booked together and I payed 600 pounds please stay away they ruined the family trip to the stadium and they said it's not their problem when i called them what a disappointment Worst customer service ever beyond horrible

Worst purchasing experience 1 Star is already too much!!!!! Poor purchasing experience, poor customer service, poor quality in the overall. Do not buy event tickets from this website because of the headache and the hassle caused. Basically this website doesn't allow cancellation before the event and are forcing you to buy again from them since they only "offer" credit... Do not buy tickets at hotfootballtickets.com because: - Do not refund if you want to cancel - Offer credit but you can only 25% for other purchases,, meaning that you must give them more money - terrible & rude customer service - not sure you receive the tickets you have bought

Ripping us off is their whole business model As others have pointed out, their business model is simple: They use our money to buy tickets on resale sites themselves and then sell them to the highest bidder at the last minute and cancel all existing orders. Then they take weeks to refund. All the time they're using our money to fund their business. There are other resale sellers out there with tickets who'll dispatch immediately - use one of them. Don't give these guys the satisfaction.

Massive Scam My dad bought some tickets from this website for a Southampton vs Man Utd game. Tickets are massive marked up, which wasn't the biggest issue except for the fact that it was expected to arrive via post. Turns out we had to print out the tickets. On further examination the tickets had two random names on, of which seems like someone could've duplicated and sold multiple "tickets" for the same spot. The fact that the website domain was registered in panama also sends off several alarms as well. This website is a way to exploit older folk and those who aren't tech savvy to realise this is a scam.

God knows how much money they have… God knows how much money they have stolen to people through all their years of trading. Specially during the lockdown, they surely have sold thousands of tickets, all matches couldn’t take place because of lockdown and they refunded none. I will raise a case against them, whoever has been mislead by these bunch of thieves can contact me, we will have our money back, and we will stop the illegal activity of this company.