received a wrong size boston redsoxs… received a wrong size boston redsoxs hat ,tried to return it ,but fanatics is charging me shipping and taxes,. from 27.35 i'm receiving 10.35 ,can you beat that ripoff. Having to pay taxes twice and shipping. That to all buyers are foreign business practices,but they've lost mine!!!!!!!!

I would give a zero if I could I would give a zero if I could. I’ve been waiting since October for a refund of 132.00€ Im totally disgusted at this company. I’ve ordered 100s€ in merchandise and to be totally blown off on an item I returned and requested a refund. They’ve confirmed it was received but still no money.

Poor Quality Ordered 3 items by size that fits me. All of them were skin tight too small. I was able to return 2 of them. The 3rd item was custom which is non returnable which was disclosed on the website prior to ordering. Quality of material and printing was poor, cheap. Spent $60 for something I am unable to ware. Lesson learned. I will be sticking with a local sports store moving forward this way I can try items on before ordering.

EXCELLENT Customer Service I had some issue with an order and Fanatics fixed the problem at their expense!!! Customer service helped me through the entire process. Will I continue to buy from Fanatics? Absolutely. Best CS I've engaged with.

Extremely disappointed in them these days I've used them in the past but now I feel like they just take orders and use people's money like interest free credit. It's been since Dec 5th that I ordered 3 items. I call earlier this week and they said I'd recieve an email from UPS with updated tracking since Landmark only transports to customs when coming into Canada. I never recieved an updated tracking and I just called again and now they tell me they will reissue an order for two of the items and a refund for the 3rd because it's now out of stock. It's been o er 2 weeks and I'm just finding this out now??? @Fanatics @Lids - Get it together. You charge good money for the products you sell so give your customers the service they deserve.