I ordered a jersey for my husband for… I ordered a jersey for my husband for Christmas on December 14th. It was in stock when I ordered it and it said it would ship by December 21st. I received an email on December 19th (5 days later) stating that my order can no longer be fulfilled as this item is out of stock. I’m not sure why it takes 5 days to tell me something isn’t in stock. Awful experience and now I’m scrambling to find another gift for my husband for Christmas.

Wouldn’t change the size on a shirt… Wouldn’t change the size on a shirt !!!!!1111 They sent the a hat with fake size I ordered a 7/78 and I know the size very well . This one is way to small This was a gag gift so we didn't mind that the quality was pretty awful- cheap, thin material, weird sizing. Because we needed it sooner, I went ahead and ordered a size larger. Didn't fit. Material is cheap and ugly and the actual product does not look anything like the pictures on-line. I went on Facebook and did research and I found this help ᵉⁱᵍʰᵗ⁴ᶠⁱᵛᵉ ᶠⁱᵛᵉ ᵗʷᵒ ᵒⁿᵉ𝓈𝑒𝓋𝑒𝓃 𝓉𝓌𝑜 𝒻𝑜𝓊𝓇 𝒻𝒾𝓋𝑒the company admitted that the product was crap it was nothing like in the picture at all the company customer team was very friendly and efficient so much so that the whole process was painless and resolved within an hour I certainly won't be using them again. CHEAP GOODS Would not reccomend Fanatics brand anything.

Terrible customer service Terrible customer service! I will never buy from this company again! Their ad says they ship within 4-5 days which is a lie! It’s been 11 days and haven’t ever gotten a reply from my emails. Do not buy from this company!

EXCELLENT Customer Service I had some issue with an order and Fanatics fixed the problem at their expense!!! Customer service helped me through the entire process. Will I continue to buy from Fanatics? Absolutely. Best CS I've engaged with.

This place is ruining NFL (and from… This place is ruining NFL (and from what I can tell every sport) merchandise. But I post here for a recent visit to Lids (“a fanatics experience” with the Lids logo) where I no joke saw two obvious DHgate knockoffs (Dak and TJ Watt) HANGING FRONT ROW for sale. I told the clerk and he didn’t know any difference. But I just laughed, that’s fanatics for you. Just absolute trash.