Really Really. This is the worst customer service I have ever experienced. Placed a Christmas order for two items. One was returned and that went great....maybe not the worst.....however, the 2nd item is still missing 2/4/21 and you cannot communicate with this company. I worked for over an hour trying to put in the requested info....really?!!! A phone number or a call from a customer service rep would be nice. So, Fanatics just ate my money....and there is nothing I can do about it. It was a Christmas present, so I went to Amazon Prime and ordered another shirt. Not happy about losing the $$$$

This company is dog **** This company is dog ****. I bought a hoodie on line and when I tried to return it because it was too small, I was told it wasn't eligible for return because it was "custom, game worn, or final", which means their "Return's 365" policy is bull**** too because it's not custom and came to us just like it was on line, it certainly wasn't worn (and wont be) because it doesn't fit. I guess it's just not eligible for return because it falls under the "final" category. Nice company. It'll be my last bought with them.

I ordered a jersey for my husband for… I ordered a jersey for my husband for Christmas on December 14th. It was in stock when I ordered it and it said it would ship by December 21st. I received an email on December 19th (5 days later) stating that my order can no longer be fulfilled as this item is out of stock. I’m not sure why it takes 5 days to tell me something isn’t in stock. Awful experience and now I’m scrambling to find another gift for my husband for Christmas.

I would give a zero if I could I would give a zero if I could. I’ve been waiting since October for a refund of 132.00€ Im totally disgusted at this company. I’ve ordered 100s€ in merchandise and to be totally blown off on an item I returned and requested a refund. They’ve confirmed it was received but still no money.

received a wrong size boston redsoxs… received a wrong size boston redsoxs hat ,tried to return it ,but fanatics is charging me shipping and taxes,. from 27.35 i'm receiving 10.35 ,can you beat that ripoff. Having to pay taxes twice and shipping. That to all buyers are foreign business practices,but they've lost mine!!!!!!!!