Really Really. This is the worst customer service I have ever experienced. Placed a Christmas order for two items. One was returned and that went great....maybe not the worst.....however, the 2nd item is still missing 2/4/21 and you cannot communicate with this company. I worked for over an hour trying to put in the requested info....really?!!! A phone number or a call from a customer service rep would be nice. So, Fanatics just ate my money....and there is nothing I can do about it. It was a Christmas present, so I went to Amazon Prime and ordered another shirt. Not happy about losing the $$$$

I ordered a jersey for my husband for… I ordered a jersey for my husband for Christmas on December 14th. It was in stock when I ordered it and it said it would ship by December 21st. I received an email on December 19th (5 days later) stating that my order can no longer be fulfilled as this item is out of stock. I’m not sure why it takes 5 days to tell me something isn’t in stock. Awful experience and now I’m scrambling to find another gift for my husband for Christmas.

Not confidence inspiring at all Not confidence inspiring at all. I wish I would have read these reviews before ordering twice. Delivery times are very slow. Ordered 10 days ago and that order hasn't arrived. My order with 3 items got split into 2 separate packages...nobody asked for that. I only have 1 tracking nr. for 1 order in 2 different packages. The tracking for all orders hasn't worked. There is no service email, they tell you to write an essay on some dodgy unprofessional page. Never again.

EXCELLENT Customer Service I had some issue with an order and Fanatics fixed the problem at their expense!!! Customer service helped me through the entire process. Will I continue to buy from Fanatics? Absolutely. Best CS I've engaged with.

SCAM!!!!… Ordered a present for my husband and paid for expedited shipping. Their tracking is through a app called shop. My item can not be tracked. I asked for a refund. First email they offered a 5% hahaaaaa! Now they are not responding! 83$ thrown away! DO NOT ORDER FROM THEM SCAM!