Amber lee Morlock
DEI would give a zero if I could I would give a zero if I could. I’ve been waiting since October for a refund of 132.00€ Im totally disgusted at this company. I’ve ordered 100s€ in merchandise and to be totally blown off on an item I returned and requested a refund. They’ve confirmed it was received but still no money.
Jill
GBSCAM SCAM, SCAM, SCAM!!! Ordered and was sent tracking to be delivered NOV.30 it arrive (BS) in Smyrna, TN on Nov18 and here it is Dec.1 and still in Smyrna, TN!! Have NO IDEA who the carrier is and customer service just says to wait 2-3 more days....for 8 days they've been telling me this. Thankfully I used PayPal and git my money back.
Travis Jourdan
GBHope they don't mess your order up - because they wont help you. Ordered a product that needed to be returned. Requested store credit to use purchasing another product. After 1 month, multiple customer service attempts, and a delivered return product, I'll be disputing this charge and ensuring people are aware what bad Customer Service they have.
CD
GBReally Really. This is the worst customer service I have ever experienced. Placed a Christmas order for two items. One was returned and that went great....maybe not the worst.....however, the 2nd item is still missing 2/4/21 and you cannot communicate with this company. I worked for over an hour trying to put in the requested info....really?!!! A phone number or a call from a customer service rep would be nice. So, Fanatics just ate my money....and there is nothing I can do about it. It was a Christmas present, so I went to Amazon Prime and ordered another shirt. Not happy about losing the $$$$
Herman Roche
GBreceived a wrong size boston redsoxs… received a wrong size boston redsoxs hat ,tried to return it ,but fanatics is charging me shipping and taxes,. from 27.35 i'm receiving 10.35 ,can you beat that ripoff. Having to pay taxes twice and shipping. That to all buyers are foreign business practices,but they've lost mine!!!!!!!!