Same order experience with other people who order puzzle I have the same experience with other people who wrote on the puzzle order. I did the same thing and the tracking is stuck on awaiting package for more than 12 days. If this is a scam company why is the custom sock shop has the option to order a puzzle?

Ordered Socks and they are beautifully… Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was processed with the correct design and name. They were very understanding and professional and handled our order in a timely manner. Will definitely be ordering from them again in the future for our athletic program. Coach Dee Estrada Sequoia Pathway Varsity & JV Pumas!

Shipping and Customer Service I placed an order on April 8. I paid for express shipping. I have emailed twice with slow response to my email asking about my order. I received an email on April 14, stating the order shipped ( reminder I paid for EXPRESS SHIPPING) and it is now April 20th and the email stated that it would be 8-12 more days. There is NOTHING express about this company. Very disappointed and I don’t even have the product yet.

Shopping for promo socks, look no further We've been working with Custom Sock Shop for several years now. I wish I could give them 6 stars. The quality and designs are exceptional. And as a non profit organization, we found pricing to be very competitive. But that's not the only reason why we keep coming back and don't look elsewhere. Custom Sock Shop customer service is second to none. The team is responsive, friendly, accommodating, reliable and true to their word. From time to time a hiccup in the process may occur - it's nice to know your supplier stands by their product 100%. Our supporters love their socks that they receive from our Foundation and we typically sell out year to year. Very successful. Love me some socks from Custom Sock Shop!!

Finished product is WAY better than I… Finished product is WAY better than I imagined! I had a great experience working with customer service through a few questions and road bumps in the process (some of them admittedly my fault), and could not be more pleased with the final product. Will definitely be using them again (as the socks were given as board/staff gifts and were also a huge hit!!).