Good company Good company, very friendly. They do, however, do all design communication in writing and many details can get missed in the back-and-forth were you find that you are repeating yourself even though you had just put it in writing a few emails before. Other than that, great company!

Low quality products, even worse customer service. Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they were as thin as ladies nylons, and the custom images were poorly applied (edges were unclear, portions of the image were cut off). I tried MULTIPLE times with their customer service to get a refund and was refused each time. Have not had such bad service in many years. Do not waste your time and money!

Same order experience with other people who order puzzle I have the same experience with other people who wrote on the puzzle order. I did the same thing and the tracking is stuck on awaiting package for more than 12 days. If this is a scam company why is the custom sock shop has the option to order a puzzle?

Great customer service Easy to use website, many color options and fast customer service. They even messaged me after placing my order to inform me certain colors would be hard to see together and helped me to quickly resolve these issues. Only downside, I wish they had more font options.

Shipping and Customer Service I placed an order on April 8. I paid for express shipping. I have emailed twice with slow response to my email asking about my order. I received an email on April 14, stating the order shipped ( reminder I paid for EXPRESS SHIPPING) and it is now April 20th and the email stated that it would be 8-12 more days. There is NOTHING express about this company. Very disappointed and I don’t even have the product yet.