Good company Good company, very friendly. They do, however, do all design communication in writing and many details can get missed in the back-and-forth were you find that you are repeating yourself even though you had just put it in writing a few emails before. Other than that, great company!

It would have been fine but then they… It would have been fine but then they emailed me after getting it all done and handled and told me it would be a month until we would get our order because we were a smaller order. I didn't cancel it because I will make it work with my sales team but it sucks because I would have liked to have given them their gift when we did our meeting. At any rate, it is what it is I guess.

Terrible shipping Ordered a puzzle on 4/7/2020 and shipped 4/14/2020. Supposedly it was coming from California but 14 days later I have received nothing. Info says should’ve been received a week ago, then yesterday and now no info. Messaged customer service and they just keep saying wait a couple more days. Shipping sucks!!! And now no response from them.

Gift arrived very late Gift arrived very late. Terrible customer service. I paid extra for expedited shipping so the gift would have plenty of time to make it for Xmas. Ordered on 12/14, supposed to arrive 3-5 days. The gift arrived on 1/12. I could not find a number to call. I emailed re my troubles and was offered a 10 percent discount, $3 dollars. I paid $9.99 for shipping. I will not be ordering from this company again. Very disappointed and frustrated.

Shopping for promo socks, look no further We've been working with Custom Sock Shop for several years now. I wish I could give them 6 stars. The quality and designs are exceptional. And as a non profit organization, we found pricing to be very competitive. But that's not the only reason why we keep coming back and don't look elsewhere. Custom Sock Shop customer service is second to none. The team is responsive, friendly, accommodating, reliable and true to their word. From time to time a hiccup in the process may occur - it's nice to know your supplier stands by their product 100%. Our supporters love their socks that they receive from our Foundation and we typically sell out year to year. Very successful. Love me some socks from Custom Sock Shop!!