Dee Estrada
GBOrdered Socks and they are beautifully… Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was processed with the correct design and name. They were very understanding and professional and handled our order in a timely manner. Will definitely be ordering from them again in the future for our athletic program. Coach Dee Estrada Sequoia Pathway Varsity & JV Pumas!
Devin Sirkus
GBService Great, Product Not so much Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described and as we'd hoped. BUT, after 2-3 washes, the logo is BADLY fraying and looks terrible. Incredibly disappointing that many of the pairs are pretty much unwearable already. We did purchase the high end high quality sock too.....
Susanna Harget
GBLow quality products, even worse customer service. Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they were as thin as ladies nylons, and the custom images were poorly applied (edges were unclear, portions of the image were cut off). I tried MULTIPLE times with their customer service to get a refund and was refused each time. Have not had such bad service in many years. Do not waste your time and money!
Tala C.
GBGreat Product Great Service! Excellent customer service! The team at Custom Sock Shop made the experience very easy. They were so helpful in getting me the correct product, and informing me of shipping details when inquired. I'm very satisfied with the finished socks i received. Highly recommend this company for your custom sock needs! Tip: Make sure you order the sample to ensure it's exactly what your looking for.
Louise Norton
CAHorrible Unpleasant Experience Ordered socks AUG 22 and they NEVER ARRIVED. Contacted customer service (joke) and they NEVER RESPONDED. Thanks for ruining a birthday and ripping me off!!