R Rice
GBQuality German-made security products… Quality German-made security products provided by Urban Bike Tech! I purchased a front tire skewer, seat post skewer and an assortment of other Allen bolt security sizes to protect my ebike high dollar accessories with. Jason was honest with his covid19 shipping timeline delays and delivered the products I purchased on time and well packaged as promised. I will definately purchase from Urban Bike Tech again myself and will highly recommend to others that I know about Pitlock products to purchase from Jason as well. Thank you so much UBT for helping secure my ebike investment dollars from any future theft. RWR
adamdoesit
GBpitlocks and spares made easy A great source for Pitlock skewers, spares, and more. Pitlock skewers are highly effective and last a long time, but use special washers that wear out and are easy to lose. Urban Bike Tech has spares, cheap. Not only could I get a new bike's worth of skewers on my existing key code, but I got to refurbish my old set, too.
Eric
GBAmazing Customer Service Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seriously, I wish they sold a greater variety of products so I could buy more of my bike parts from such a helpful company. Shipping has been delayed, but by everything I can tell it's due to national shipping bottlenecks, not because of any delay at the company. The order was sent out very quickly.
Rik
GBLousy at shipping I've ordered from this company twice both times I've had to wait far too long to get my parts. I know they are located here in California but, this time my parts shipped from New Jersey. Which shouldn't matter but yesterday my stuff was in Reno 100 miles from me. Today when I didn't get my package I discovered that it is apparently on its way to effng Atlanta
Bob V
GBVery honest and helpful operation Very honest and helpful operation. Responsive to emails and calls. Willing to customize complex orders....pays attention to details...and actually checks work and gets it right the FIRST time. Love the new Pitlock products and prices here are highly competitive. I’m impressed and will be coming back.