Amazing Customer Service Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seriously, I wish they sold a greater variety of products so I could buy more of my bike parts from such a helpful company. Shipping has been delayed, but by everything I can tell it's due to national shipping bottlenecks, not because of any delay at the company. The order was sent out very quickly.

Nice feeling of security Really nice screws, wish I had option to purchase bolt sets without the tool since I now have 6x tools. Also need to order larger sizes, but it's nice to have extras to secure family and friends' bikes for them. Overall, very nice product worth the $$ spent.

Fast and easy process to get extra keys Fast and easy instruction on product on how to get duplicate keys. Ordering online was simple and extra keys were shipped quickly. Doesn't get any better than this.

Great customer service Great customer service, they help guide me to the correct key for a previously bought thru axle which had a lost key, despite giving them the wrong code for the part. I really love my pitlock skewers. I've had mine for over a year with daily use, and so far no theft or thread failure, and this is for a fatbike that occasionally has to tow about 50 pounds of cargo. They're a little pricey, but they are definitely worth the investment.

Combine Pitlock. Redundant security measures are needed for protecting any bike and it's parts. Combining my Abus 540 U lock with my Pitlock quick release wheel locks and head lock, provides an efficient way to secure my bike, traveling with minimal bulk and weight. Shout out to Jason for providing great customer service and support.