Great experience, would buy from again . The ordering process was easy . My order was shipped out next day and i goy my package on time. No damage on the box or bike rack . Helpful customer service with quick response. Good experience, would buy from again. 👍

Roof Rack and Cargo Box I bought a roof rack and cargo box for my new car and couldn't be more pleased. Backcountry Racks was helpful as I navigated the many choices available. This roof rack system and cargo box keeps my family on the go, hitting the trails, ski runs and getting into endless adventures!

Exchange - Needed Pro, Not Cascade Backcountry Racks - no complaints. They were very accommodating when I ordered the wrong rack (Cascade) and wanted to exchange for another (PRO). The shipping costs for my part in the return were not able to be compensated but they did process the exchange without my incurring the costs for the additional shipping for the new rack. If anyone Does see this, don’t brain-fart like I did and get the Cascade if you want to put away full setups. It’ll hold full setups (from Landyachtz cruisers to longboards), you just can’t use each slot, then — like if you have cruisers and skateboards… the trucks and wheels will get in the way and block off another slot. This would be fine if I had fewer boards to put up… but I do need each slot. 😅

They came in a timely manner They came in a timely manner. Also the customer service was prompt as well. I contacted them via phone and email leaving a message to find out the eta, because we were going on a trip. I was responded to within 6hours, and given an ETA that was spot on. I used the free shipping option. Exact match, no issues installing.

Best Deals + Service Backcountry Racks gave me the best deal on the internet. The RockyMounts rack was shipped strait to me from the factory in pristine condition packed well, with all the tools I need to put it together- everything was well labeled/ illustrated. I purchased the "Westslope 3" and am happy with my purchase; it is well made and super functional- and one of the best prices for a hitch non-hanging mount. Thanks!