Although the policy is no cancellation … Although the policy is no cancellation except for the course being closed, I was impressed when I was able to cancel and rebook my tee times and days even on the same day as my reservation. It was 40 degrees, windy and wet, so I appreciated being able to change my tee times. I will definitely continue to use this golf service

Savings can be had Prices on some courses are higher than you can get by calling the course direct. Deals can be had. Best deal was when you could purchase credits at a discount, such as $500 worth of credits for $300, which equated to a 60% discount. But then it became harder to find tee times that accepted credits. Booking fee is reasonable, compared to the more well known site, plus book ten times and fees are waived for that year and the next.

Fees ar non-refundable for any reason I made a reservation on Friday to play 8:33 Saturday morning. We had to cancel and I called to service which does not open until 8:00. I got an answering service and left a message. I called again at 8:00 and the still were not open. They charged me $7.60 for the reservation and I requested a refund. He said that was non-refundable and those fees went to the service. That was the last time I will use the service and if the golf course continues to use them I will go somewhere that is customer friendly.

Easy to use. Website is easy to navigate. Tee times available throughout the day. Cost conscious players can take advantage of times later in the day. Tech help is excellent. Could use a larger selection of courses to choose from.

Great billing practice I made online bookings thru their website. Due to change of plan, I had to call the course to cancel the bookings. Unfortunately, the course made a mistake and did not cancel the bookings, and I was charged for no show. I reported to Golf18. This issue was investigated, resolved and refunded within two days. Great service!