nervous at first but they came through After my order a read all the online reviews and got nervous about where my order was going to end up. I needed my board 3 days from when I ordered so I called to make sure it was coming on time, the guy who answered was unprofessional but very helpful. My package was rescheduled to arrive the correct day instead of a day late. He saved me hundreds of dollars. Would buy from them again.

F*CK THAT COMPANY! I sent my boots back in exchange for a size larger 2 MONTHS AGO! I've made several attempts to contact them about it, but when NO ONE answers the phone, and no one replies to your emails about how they've essentially STOLEN from you and they need to pay you back, I can honestly say this is by far the WORST SERVICE I've ever gotten from any company! I'm STILL WAITING for my boots, OR MONEY, to be returned to me, or SOMEONE'S gonna be payin out the @$$ in court!

Great Prices I was freaking out after I placed the order and started reading some of the awful reviews, but I got everything delivered fast and the products have great prices, I dont know much about snowboarding but all the products I got are as described Its true no customer service response from phone, but other than that 5star

Worried at first but all good in the end When I ordered my helmet, boots and gloves I didn't receive any confirmation or an email saying my order was shipped. I became worried thait it was a mistake but within a week the order was delivered and I love the products.

Theives and liars I ordered over $350 worth of merchandise on November 28th and received my products within 2 weeks. Upon inspection of my order I realized I didn't receive the leash & lock combo I ordered. I immediately emailed the company and received no reply, nor did they reply to the 3 following emails I sent regarding this issue. The phone number goes directly to voicemail and a full mailbox, so no ability to leave a message. The chat feature on the site is never answered either. I am currently disputing the charges through PayPal and my next step will be a class action law suit followed by a civil suit against the owner personally. This company has zero customer service and are ran by either incompetent morons or theives! DO NOT ORDER FROM THIS COMPANY!!!