Great Prices I was freaking out after I placed the order and started reading some of the awful reviews, but I got everything delivered fast and the products have great prices, I dont know much about snowboarding but all the products I got are as described Its true no customer service response from phone, but other than that 5star

F*CK THAT COMPANY! I sent my boots back in exchange for a size larger 2 MONTHS AGO! I've made several attempts to contact them about it, but when NO ONE answers the phone, and no one replies to your emails about how they've essentially STOLEN from you and they need to pay you back, I can honestly say this is by far the WORST SERVICE I've ever gotten from any company! I'm STILL WAITING for my boots, OR MONEY, to be returned to me, or SOMEONE'S gonna be payin out the @$$ in court!

Horrible. False advertising. Got street boots for snowboarding Absolutely horrible. First of all I received street boots for snowboarding boots that you could get at Kmart. They tell me that 100s are satisfied w this. They sent me rusted bindings and scratched boards. Nothing is usable and I have to pay myself to ship it all back. I am thankful I ordered early enough so I can order somewhere else. Never buy from here! Better quality is available for just as low of a price pretty much anywhere else.

Shameful, NO customer service I have been trying for over a year to get a refund for an item that was returned in Dec 2013. The company claimed to have sent a credit to my account but a year's worth of review shows no such credit. The company has ignored multiple emails and even ignored a written letter sent through the mail. As others have found, the phone number is useless as it goes directly to voicemail. No response and no refund money. This company needs to learn the power of positive customer service.

Bummer we can't give 0 stars Wow, where to start? Everything arrived quickly, great. But bindings were rusted - so rusted. and in such poor condition that they broke within minutes of use. when they called me to ask a question, they were super nice. when i called the first time that the bindings broke (after not receiving an e-mail response after several days), response was nasty and dismissive and told me to "send a picture". i did, heard nothing. then another break. this time "brittany" from customer service sent mail and said that since "i bought used bindings" they wouldn't send me new ones (even though new ones should have already been on the way due to first breakage). bottom line is that these people have zero customer service and a crappy, dangerous product. i only wish i'd looked at reviews before doing any business from them, they are ridiculously unscrupulous. i'd give them 0 stars if that was an option.