jwhiterap
GBWISHING WE READ THESE REVIEWS B4 BUYING FROM THE CROOKS Nice as pie during the purchasing process. Now it seems the company has fallen off the face of the earth! Received the wrong colored board and two left bindings. Have sent numerous emails with no response. Have tried calling almost every day. No one answers and voice mailbox is full. There's got to be a way to report these thieves and somehow get our money back. Will join forces with anyone wanting to file suit.
Dawn
GBHorrible. False advertising. Got street boots for snowboarding Absolutely horrible. First of all I received street boots for snowboarding boots that you could get at Kmart. They tell me that 100s are satisfied w this. They sent me rusted bindings and scratched boards. Nothing is usable and I have to pay myself to ship it all back. I am thankful I ordered early enough so I can order somewhere else. Never buy from here! Better quality is available for just as low of a price pretty much anywhere else.
Marianne Cussins
GBShameful, NO customer service I have been trying for over a year to get a refund for an item that was returned in Dec 2013. The company claimed to have sent a credit to my account but a year's worth of review shows no such credit. The company has ignored multiple emails and even ignored a written letter sent through the mail. As others have found, the phone number is useless as it goes directly to voicemail. No response and no refund money. This company needs to learn the power of positive customer service.
SHAWN
GBFraud. Awful service!!! Stay away from these thieves!!!!!!!!!!! Sent us absolutely wrong gear. Never got resolved. We paid for return shipping and they shut off all communication, keeping the (wrong) stuff we already paid for + they extra money we put in for return shipping. Can't reach these asses by phone since their voice mail is always full... Don't buy from these crooks.
Nunya
GBF*CK THAT COMPANY! I sent my boots back in exchange for a size larger 2 MONTHS AGO! I've made several attempts to contact them about it, but when NO ONE answers the phone, and no one replies to your emails about how they've essentially STOLEN from you and they need to pay you back, I can honestly say this is by far the WORST SERVICE I've ever gotten from any company! I'm STILL WAITING for my boots, OR MONEY, to be returned to me, or SOMEONE'S gonna be payin out the @$$ in court!